Privacy Policy
Effective Date: July 1, 2025 Last Updated: July 1, 2025
At Glasskube, Inc. (“Glasskube”, “we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal data when you use our websites, products, and services, including Distr, in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
By using our services, you agree to the terms outlined in this Privacy Policy.
1. Data Controller and Contact Information
Section titled “1. Data Controller and Contact Information”For GDPR purposes, the Data Controller is:
Glasskube, Inc. Email: office@glasskube.com
For users in California, this document also serves as our notice under the California Consumer Privacy Act (CCPA).
2. Personal Data We Collect
Section titled “2. Personal Data We Collect”We collect the following categories of personal data:
A. Information You Provide
Section titled “A. Information You Provide”- Account Information: Name, email, profile photo, organization
- Billing & Payment Details: Payment method, billing address (handled via third-party processors)
- Support & Communication: Emails, Discord messages, feedback forms
B. Information Collected Automatically
Section titled “B. Information Collected Automatically”- Device Data: IP address, browser type, OS, device identifiers
- Usage Data: Pages visited, logs, timestamps
- Cookies & Tracking: Analytics (e.g., PostHog)
C. Information from Third Parties
Section titled “C. Information from Third Parties”- OAuth logins (e.g., GitHub)
3. Legal Basis for Processing (GDPR)
Section titled “3. Legal Basis for Processing (GDPR)”| Purpose | Legal Basis |
|---|---|
| Providing our services | Contract (Art. 6(1)(b) GDPR) |
| Improving the product | Legitimate interest (Art. 6(1)(f)) |
| Security and communications | Legal obligation or legitimate interest |
| Marketing (if applicable) | Consent (Art. 6(1)(a) GDPR) |
| Legal and regulatory compliance | Legal obligation (Art. 6(1)(c)) |
4. Your Rights (GDPR & CCPA)
Section titled “4. Your Rights (GDPR & CCPA)”Under GDPR
Section titled “Under GDPR”- Right to access, rectify, or erase your data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
Under CCPA
Section titled “Under CCPA”- Right to know what personal information we collect
- Right to delete personal information
- Right to opt out of sale/sharing (we don’t sell your data)
- Right to non-discrimination
To exercise your rights, email us at office@glasskube.com.
5. Cookies and Tracking
Section titled “5. Cookies and Tracking”We use cookies and similar technologies to:
- Remember settings
- Analyze usage patterns (via privacy-focused tools)
- Optimize user experience
6. How We Use Your Data
Section titled “6. How We Use Your Data”We use personal data to:
- Provide and maintain Distr and Glasskube services
- Deliver support and notify you of critical updates
- Improve performance and usability
- Comply with legal obligations
- Analyze anonymized usage data to develop new features
7. Sharing and Disclosure
Section titled “7. Sharing and Disclosure”We do not sell your personal information.
We may share data with:
- Vetted service providers (e.g., Stripe, PostHog)
- Cloud platforms if you connect them
- Authorities when required by law
All processors are under strict confidentiality and data protection obligations.
8. Data Retention
Section titled “8. Data Retention”We retain your data as long as:
- It is needed to deliver services
- You maintain an account
- Legal or compliance reasons require it
Anonymized data may be stored indefinitely for analytics and product improvement.
9. Data Transfers
Section titled “9. Data Transfers”Our services are hosted in the EU and US. If you access from outside these regions, your data may be transferred accordingly. We use:
- Standard Contractual Clauses (SCCs)
- Data Processing Agreements (DPAs)
- Secure encryption and access controls
10. Security
Section titled “10. Security”We use industry-standard measures to protect your data:
- HTTPS encryption
- Role-based access controls
- Regular security reviews
If you believe your account has been compromised, contact office@glasskube.com
11. Children’s Data
Section titled “11. Children’s Data”Our services are not intended for users under 16 years old. We do not knowingly collect data from children.
12. Changes to This Policy
Section titled “12. Changes to This Policy”We may update this policy from time to time. When we do:
- We’ll update the “Last Updated” date
- We’ll notify you if the changes are significant
Latest version is always available at: glasskube.dev/privacy-policy
13. Contact Us
Section titled “13. Contact Us”For privacy-related inquiries or rights requests:
Glasskube, Inc. office@glasskube.com
14. CCPA Summary Table
Section titled “14. CCPA Summary Table”| Category | Examples | Purpose |
|---|---|---|
| Identifiers | Name, email, IP | Account access, communication |
| Commercial data | Service usage, billing | Payments, internal ops |
| Internet activity | Page views, logs, | Analytics, UX improvements |
| Geolocation | Derived from IP | Region-specific performance/legal |
| Inference data | Usage patterns | Product development |